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Terms of Use

Last Updated: 1 August 2026

Welcome to RewardMate. By purchasing, installing, accessing, or using RewardMate, you agree to these Terms of Use. If you do not agree with these terms, please do not use our products or services.

1. License

When you purchase RewardMate Pro, you are granted a non-exclusive, non-transferable license to use the plugin in accordance with the license plan you purchased.

Your license allows you to:

  • Install and use RewardMate on the number of websites covered by your license.
  • Receive plugin updates during your active subscription.
  • Access premium support while your license is active.

You may not:

  • Resell, sublicense, rent, or redistribute RewardMate.
  • Remove or modify copyright or licensing notices.
  • Share license keys with unauthorized users.
  • Use a single license on more websites than permitted.

2. Ownership

RewardMate, including its source code, design, documentation, trademarks, and branding, remains the intellectual property of its owners.

Purchasing a license does not transfer ownership of the software.

3. Updates

Active licenses include access to plugin updates.

Updates may include:

  • New features
  • Bug fixes
  • Security improvements
  • Performance enhancements
  • Compatibility updates

We are not obligated to maintain compatibility with outdated versions of WordPress, WooCommerce, PHP, or third-party plugins.

4. Support

Premium support is available to customers with an active RewardMate Pro license.

Support includes assistance with:

  • Installation
  • Configuration
  • Bug reports
  • Plugin-related questions

Support does not include:

  • Custom development
  • Website customization
  • Theme modifications
  • Third-party plugin configuration
  • Server administration

5. Subscription & Renewals

RewardMate Pro licenses may be sold as annual subscriptions.

If your subscription expires:

  • Your existing installation will continue to function.
  • You will no longer receive updates.
  • Premium support will end.
  • Your license may become inactive for future installations.

6. Refund Policy

RewardMate offers a 30-Day No Questions Asked Money-Back Guarantee for eligible new purchases made directly through our official website.

Please refer to our Refund Policy for complete details.

7. Third-Party Services

RewardMate integrates with Freemius for licensing, payments, subscriptions, and automatic updates.

Your use of these services is also subject to the applicable terms and privacy policies of those providers.

RewardMate may also integrate with WooCommerce, WordPress, and other third-party plugins or services. We are not responsible for the functionality, availability, or policies of third-party products.

8. Acceptable Use

You agree not to:

  • Use RewardMate for unlawful purposes.
  • Attempt to reverse engineer, decompile, or modify the plugin beyond what is permitted by applicable law.
  • Distribute malware or malicious code using the plugin.
  • Circumvent licensing or security mechanisms.
  • Use the plugin in a way that harms our services or other users.

9. Disclaimer of Warranties

RewardMate is provided “as is” and “as available.”

While we strive to deliver reliable, secure, and high-quality software, we do not guarantee that RewardMate will:

  • Meet every individual requirement.
  • Be error-free or uninterrupted.
  • Be compatible with every theme, plugin, hosting environment, or server configuration.

10. Limitation of Liability

To the maximum extent permitted by law, RewardMate and its owners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use the plugin.

Our total liability for any claim shall not exceed the amount you paid for the applicable license.

11. Termination

We reserve the right to suspend or terminate a license if:

  • These Terms are violated.
  • Fraudulent or abusive activity is detected.
  • The license is obtained or used unlawfully.

Termination does not affect any legal rights or obligations that have already accrued.

12. Changes to These Terms

We may update these Terms of Use from time to time. Changes will become effective when published on this page. Continued use of RewardMate after changes are posted constitutes acceptance of the updated Terms.

13. Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws of the jurisdiction in which RewardMate operates, without regard to conflict of law principles.

14. Contact Us

If you have any questions regarding these Terms of Use, please contact our support team.

Thank you for choosing RewardMate. We’re committed to helping WooCommerce store owners build stronger customer relationships through rewarding loyalty programs.